Today’s tourists are more dependent on the Internet than ever before to search for travel information. They share their travel experiences in cyberspace. The goal of this study is to investigate the effects of travel stimulus variables, information search and the qualit More
Today’s tourists are more dependent on the Internet than ever before to search for travel information. They share their travel experiences in cyberspace. The goal of this study is to investigate the effects of travel stimulus variables, information search and the quality of electronic tourism services on the behavior of young consumers, aged 20 to 40 years. Participants included 182 young people from Tehran (46 male, 105 female), and were selected based on random sampling. Data were analyzed using the structural equation model with LISREL software. The findings showed that the motivation of travel had a significant indirect effect, through the quality of services, on the behavior of the users of electronic tourism services. The study found that the motivation to travel and search information indirectly and through the quality of service could affect the behavior of the consumer of electronic tourism services.
Manuscript profile
Social networks have changed users’ lifestyles over a short period. People use online social networks. Communications between individuals go beyond the circles of friends and family members and involve communicating with strangers. Social networks have thus provided the More
Social networks have changed users’ lifestyles over a short period. People use online social networks. Communications between individuals go beyond the circles of friends and family members and involve communicating with strangers. Social networks have thus provided the marketers with the brand new, yet unlimited opportunities, including online word-of-mouth marketing. This study investigated the effect of information quality of online word of mouth on the tourist behavior. We received 332 questionnaires from domestic tourists who had the experience of using an online word of mouth. Valid questionnaires were 310. The data were analyzed by structural equations and the partial least squares method. The results showed that online word of mouth, information quality, and source credibility had a positive and significant impact on tourist behavior. Also, online word of mouth and information quality had a positive and significant effect on source credibility. Few studies had so far investigated source credibility and quality of information. The results confirmed the direct and significant impact of the two variables on tourist behavior.
Manuscript profile
