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  1 - بررسی احساس امنیت گردشگران مذهبی در اماکن فراغتی (مورد مطالعه : شهر مشهد)
     
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  2 - Typology of Cultural Tourism Action (Case Study: Mashhad pilgrims and tourists)
  Sahar Eghbali Mozhgan  Azimi Hashemi Hamed Bakhshi
  10.52547/journalitor.35131.3.6.1
  This study analyzes different types of cultural tourism action and its influencing factors among the pilgrims and tourists in Mashhad. The authors’ theoretical approach is a combination of motivation, attitude and Bourdieu’s capital theory.In this research required data More

  This study analyzes different types of cultural tourism action and its influencing factors among the pilgrims and tourists in Mashhad. The authors’ theoretical approach is a combination of motivation, attitude and Bourdieu’s capital theory.In this research required data were collected by means of a questionnaire with the sample size of 302, pilgrims and tourists, in Mashhad during March 2013(Iranian New Year holidays). Based on the research findings, the cultural tourists are divided into three categories: “specific cultural tourists” including tourists whose traveling aim is visiting cultural destination, “general cultural tourists” including tourists that during their travels, they will visit cultural destinations as well and “incidental cultural tourists” including tourists that accidentally and unknowingly will visit cultural destinations. Also, the results indicated that facilities will affect both attitudes and motivations toward cultural travel. Coefficient of determination model showed that the entered variables explain 45 % of the dependent variable variations (cultural travel action) and education level have the greatest effect on the variable of cultural travel action. Regarding the results, there are appropriate potential in order to promote cultural tourism, which will help tourists to gain more experiences while visiting cultural attractions and /or taking part in cultural events. Furthermore, it seems educated people are the main participants of this type of tourism. Manuscript profile
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  3 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad
     
  Mashhad is one of the largest religious tourism markets in Iran and in the Muslim world. Sustainable development of this market is dependent on mutual satisfaction of service providers and tourists as customers. One of the important sectors of tourism services is shoppi More

  Mashhad is one of the largest religious tourism markets in Iran and in the Muslim world. Sustainable development of this market is dependent on mutual satisfaction of service providers and tourists as customers. One of the important sectors of tourism services is shopping and souvenirs, which is mainly provided by retailers. Therefore, this paper tries to identify the tourists’ perceptions of these retailers in Mashhad. In the field of customer satisfaction, customer perception of service provider- customer interaction, is one of the dimensions of service qualities which determine tourists’ shopping experience. For data collection, a random number of 410 pilgrims who have visited the holy shrine of Imam Reza were asked to describe retailers in Mashhad. Collected data was analyzed by quantitative and qualitative content analysis method, pilgrims’ answers were categorized and then the frequency of each category was calculated. The results revealed that three categories of Profiteering, Deception, and Geniality, respectively include 40.7, 36.3, and 27.1 percent of the responses, which are the highest frequencies among the traits attributed to retailers. This could mean that pilgrims’ image of retailers is a person who uses deception and geniality strategies for his profiteering goals. It seems that temporal characteristic of tourist-buyers, as well as tourists’ insists for discounting, lead retailers to "flexible deception" strategies which more guarantee their interests. Manuscript profile
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  4 - Developing a Model for the Destination’s Brand Identity Using Grounded Theory
  hadi asghari Hamed Bakhshi Mozghan Azimihashemi Mohammad Hossein   Imani khoshkho
  10.52547/journalitor.36116.10.20.101
  Establishing a brand identity for tourism destinations may help ease the problems caused by the intangibility of tourism products and increase the concerted efforts of tourism service providers, ensuring stability in markets and facilitating the process of market segmen More

  Establishing a brand identity for tourism destinations may help ease the problems caused by the intangibility of tourism products and increase the concerted efforts of tourism service providers, ensuring stability in markets and facilitating the process of market segmentation. Therefore, considering the necessity for more attention to the destination’s brand identity due to increased competition within the tourism industry, this qualitative study sought to develop a model for establishing a brand identity for Mashhad city using the grounded theory method. To this end, some twelve managers, professors, and researchers working in the field of brand and tourism in Mashhad were selected to participate in detailed semi-structured interviews using purposive sampling. Then, the collected data were analyzed through open, axial, and selective coding. The study’s findings indicated the positive role of personal factors such as awareness of the destination’s brand or the tourists’ behavioral intentions in developing the brand identity of tourist destinations, which in turn influence the relevant strategies. In other words, such factors help the official select appropriate distinct marketing or development strategies, bringing about a variety of outcomes, including socio-economic development. Moreover, it could be argued that the strategies are set on the grounds of participation development in which the destination’s brand identity is formed. However, intervening factors such as micro and macro environmental factors should also be taken into account in this regard. Manuscript profile